NEWS

La Classe regularly publishes newsletters on the Hospitality and Cultural subjects relevant to the sector. You can also subscribe to our newsletter by email.

1 min read

Anastasia Shevchenko Wins the H. Russel Bernard Prize for Her Paper on Acculturation

L’AAA est la plus grande organisation professionnelle d’anthropologues au monde, réunissant des chercheurs et des praticiens de tous les sou

2 min read

Being a Good Interlocutor

Let's strive to please as speakers, learning to joke, laugh, be modest, sincere, mysterious, serious, and generous.

7 min read

Artificial Concierge and the Evolution of Hotel Service

Recently, I experienced an AI-powered concierge during a business trip to Dubai, and it blew me away. It completely changes the philosophy

4 min read

The Professional Dress Code and Networking

The height of refinement in work attire is Business Formal.

7 min read

Intercultural Distinctions of Small Talk

Small talk is always an opportunity for success. When two people meet and enter into their first verbal contact, they usually quickly determ

2 min read

Welcoming and Guidance: The Client-Vendor Etiquette in the Professional World

The vendor takes care of the client, ensuring their well-being and safety, similar to the adult-child relationship. Thus, when a client visi

1 min read

Monaco Economic Board Fuels Intercultural Business Savoir-Faire with La Classe

This initiative by MEB is a testament to Monaco’s commitment to fostering a global business mindset among its leaders.

3 min read

Bridging Cultural Gaps: The Journey of Empathetic Understanding

There are times when we deem certain behaviors meaningless. Overcoming irritation in such situations is notably challenging. Is it possible

2 min read

The Timeless Harmony of Tradition and Modernity: The Ritz London's Dress Code

Take a moment to observe the clientele at The Crillon in Paris or The Ritz in London during breakfast; their poise and elegance are...

3 min read

The Art of Waiting: When Anticipation Becomes a Luxury Experience

The professional had created high expectations with a polished presentation but disappointed the client with a too-short wait time.

3 min read

The Importance of Sustainability in Luxury Hospitality. 10 Best Practices to Implement Now

How hotels, restaurants, and other hospitality businesses can become more sustainable, from reducing waste to using eco-friendly products an

3 min read

Manners for the Modern School: How La Classe's Training Can Help to Navigate Today's Challenges

manners are a sign of respect and courtesy, they facilitate communication and networking, they help to navigate different cultures and situa

4 min read

The Evolution of Luxury: How the Concept of Luxury Has Changed Over Time

In recent years, the concept of luxury has continued to evolve, and several new trends have emerged in the luxury industry.

4 min read

Service tendencies in the European luxury hospitality industry in 2023.

Highly knowledgeable approach is necessary when offering personalized experiences to guests, such as tailored recommendations for activities

3 min read

Enhancing Customer Satisfaction through Intercultural Hospitality Training

Elevate Your Hospitality Career with Intercultural Training Become a Cultural Ambassador in the Hospitality Industry

4 min read

Conference: red line between fighting for diversity and preserving national cultures?

Characteristic features of the global transformations of modern humanity are the emergence of contemporary values and guidelines. We can na

2 min read

What should we know about Ukrainian Culture?

Ukrainians are highly collectivistic, and you will see many lively examples in the interview. Relationships are crucial in obtaining inform

1 min read

Future stars of Hospitality

We’ve been honoured to held training sessions on the principle of free registration of BTS MHR students, as well as students in the STHR tec

1 min read

Cultural awareness is in the top 10 most in-demanded soft skills today

On the first place in 2020 we see Growth mindset, which is based on lifelong learning, openness to change in the workplace. Skills such as i

1 min read

Multiculturalism and Tolerance

Multiculturalism is tied to tolerance. It hinges largely on self-consciousness—how individuals define themselves—but achieving this self-def

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